FAQs

No, AMTD Idea Hotel Tribeca is a non-smoking property. A fee of up to 300 USD will be assessed for smoking or vaping in a non-smoking room. Please ask the Front Desk for the locations of designated outdoor smoking areas.

Children are always welcome at AMTD Idea Tribeca Hotel. There are many family friendly sites in walking distance from the hotel. For more information please visit our Family Friendly Travel Page.

Yes, guests staying at AMTD Idea Hotel Tribeca may receive mail and packages during their stay. Please ensure that the name on the package matches the name on the reservation.

We offer rooms with king size or two double beds. We also offer both room types with a Tribeca view, which offer a great view of our local neighborhood. We also have one suite on property. Our penthouse is a one bedroom king suite that is unique and offers a view of the Tribeca skyline.

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We are located nearby Ladder 8 (The Ghostbusters Firehouse) The Jackie Robinson Museum, and we’re a short walk or two subway stops from the World Trade Center Memorial. We’re also located near shopping in SoHo and on Canal Street.

Yes! Our free Wi-Fi and desk in every room are great for business travelers. We’re also very easy to commute to local offices from, since we have an entrance to the ACE subways right in front of the hotel.

Yes, we do offer group bookings. We can also offer extended stays with some restrictions. Please feel free to email us at [email protected] so we can connect you with the appropriate person on our sales team to further assist.

Yes, please email us at [email protected] so we can connect you with the appropriate person on our sales team to further assist.

Check-in is at 3 pm. Guests can request early check-in by calling our front desk at +1 212-966-4091. Early check-in is based on availability. 

Checkout is at 12 pm. Guests can request a late check-out by calling our front desk at 212-966-4091. Late check-out is based on availability and may be subject to a fee.

The minimum age for check-in is 21 years old.

Our standard policy is 24 hours prior to the date of arrival, however we do offer some rates with stricter policies. Please refer to your confirmation email if you have any questions.

Yes, $100 per night, capping at $700 for 7 or more nights.

Yes, we can store luggage free of charge both before check in and after check out. Please note that we don’t hold luggage overnight.

Pets and service animals are always welcome. There is a non-refundable pet cleaning fee of $50 USD per pet, 1-4 night stays. Accidents requiring deep cleaning may result in an additional charge. 

1-4 night stay $50; 5+ night stay $75; 2 pets max; dog or cat only

We’d love to host your furry friends! We welcome up to two pets per stay with no weight restrictions.

Our pet fees are:

• $50 for stays of 1–4 nights
• $75 for stays of 5 nights or more

Yes! You'll find Washington Market Park and the Hudson River Park waterfront closest to you. They're both pet friendly.

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AMTD Idea Hotel Tribeca offers a 24-hour fitness center, allowing guests to maintain their workout routines at any time during their stay.

No, but there are plenty of options nearby within walking distance!

Yes, we have a business center available on our lower level providing the perfect place to meet or work.

No, we do not currently offer room service.

Yes, we offer free Wi-Fi to all our guests, as well as in the lobby and public areas of the hotel.

Yes, we do offer same day dry cleaning services. Additional charges will apply based on usage.

We do not have meeting or event space on site, but we’re located right next door to Spring Studios, who offer plenty of meeting space. 

Yes, we offer valet parking at the rate of $85 per day. We also offer self-parking offsite at $65.10 per day for sedan pricing. The self parking can be found offsite at Icon Parking, 374 Greenwich Street, fees apply. Please validate your parking with the front desk for this preferred pricing. Please note: SUV parking is $10 additional pre-tax for both options.

Yes, there are many public transportation options near the hotel, including the Canal Street Metro Station in walking distance from the hotel.

No. Here are some ways to arrive:

From Newark (EWR) 

• Public Transit: Take the AirTrain to the Newark Liberty Airport Station, then catch a NJ Transit train to NY Penn Station. From there, hop on the 1 Train (Subway) downtown to the Canal Street or Franklin St station.
• Taxi or Rideshare: Typically costs between $60–$80 and takes about 30–45 minutes.

From LaGuardia (LGA)

• Public Transit: Take the Q70-SBS "LaGuardia Link" bus (which is free) to the Jackson Hts-Roosevelt Av station. Transfer to the E Train (Subway) downtown and get off at Canal Street.
• Taxi or Rideshare: A cab will likely be $40–$55 and take about 25–35 minutes.

From JFK Airport: 

• Public Transit: Take the AirTrain to Howard Beach, then catch the A Train (Subway) toward Manhattan. Get off at the Canal Street station. It’s about a 1-hour trip and costs roughly $12.
• Taxi or Rideshare: A flat-fare yellow cab is about $70 (plus tolls/tip) and takes 45–60 minutes depending on traffic.

No, we do not offer EV charging at this time. 

Nearby Charging Station:

Icon Parking (308 Greenwich Street): This is one of the closest options, located about 0.3 miles (a 5–7 minute walk) from the hotel. They typically offer Tesla Destination chargers and standard J1772 plugs.

We do our best to follow ADA guidelines and ensure our website and property are accessible to all, including those with disabilities. You can find more information on our Accessibility Page.

Yes. You can find more information on our Accessibility Page.

We do not offer parking on site. You can find more information on our Accessibility Page.

Yes. You can find more information on our Accessibility Page.

Yes, the elevators at AMTD IDEA Hotel Tribeca include accessible features such as Braille and reachable buttons to assist guests with accessibility needs.